From Travellers Who've Used Our Packages
Honest experiences from visitors who rented vehicles through Nomatrek for day outings, week-long stays, and two-week tours of Malaysia.
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Average satisfaction score
Renters found route materials useful
What Our Travellers Say
I was in Kota Kinabalu for one full day between flights and wanted to see more than just the waterfront. The compact package included a route sheet that gave me three or four practical stops I wouldn't have found otherwise. The road convention card was genuinely useful — Malaysian roads are a bit different from home and it helped me feel oriented quickly.
May 2025
We had a week and wanted to move between Kota Kinabalu, Kundasang, and Sandakan. The mid-stay package's multi-day route plan covered all of this with notes on road time and stopovers. The pickup arrangement in the Klang Valley worked well for us since we flew into KL first. One thing — response time on email was a bit slower than I expected, but everything came through.
April 2025
I was travelling solo and keeping a detailed journal of the trip, so the two-week package appealed to me specifically because of the end-of-trip summary. It came through as a clean document with dates, mileage stages, and the waypoints we'd agreed on beforehand. The mid-trip check was straightforward — about 20 minutes on day nine to look over the car and confirm the remaining route. Really appreciated the structure.
May 2025
We used the day-trip compact during a cruise stopover. The team was responsive when we sent our itinerary in advance and the handover at Jalan Kampung Air was quick. The vehicle was clean and the condition report gave us confidence about what we were taking on. A sensible, no-fuss experience.
April 2025
My itinerary covered six days around Sabah and the mid-stay package matched well. The route plan had good detail on the Tambunan and Ranau roads which I was uncertain about. The stopover suggestions included a couple of places I hadn't come across in the usual travel resources. One suggestion for improvement would be including information on petrol stations along less-travelled roads.
May 2025
I planned a two-week circuit from KL through the east coast and back up through Sabah. Having the mileage reports updated through the trip helped me stay within what I'd planned. The end-of-trip document was more comprehensive than I expected — it included all the check-in dates and a clean summary of routes covered. Nurul was easy to reach when I had questions about the northern roads before departure.
May 2025
A Closer Look at Two Rental Experiences
A Week in Sabah — First-Time Visitor from the Netherlands
Travelling alone, unfamiliar with Malaysian roads, and hoping to reach both Mount Kinabalu and the east coast within seven days. Standard rental providers hadn't addressed the route uncertainty at all.
Booked the mid-stay sedan package seven days before arrival. Nomatrek prepared a route plan covering Kota Kinabalu → Kundasang → Kinabatangan → Sandakan → return, with rest stop notes along each corridor.
Completed the full circuit within six days with one day spare. Described the route plan as "the only reason I got to Kinabatangan without getting lost twice." Returned the vehicle in Kota Kinabalu on schedule.
"I'd never driven in Southeast Asia before. The route sheet made it feel manageable — I knew what to expect at each stage."
Two-Week Peninsula Circuit — Couple from Australia Documenting Their Journey
A couple planning a two-week self-drive circuit who also maintained a travel blog. They needed reliable mileage data and a structured end-of-trip record, none of which standard rental services provide.
Booked the two-week touring package with a pickup in Kuala Lumpur. Nomatrek coordinated the mid-trip review at Kota Bharu on day nine. Mileage reports were updated at the halfway point and at return.
Covered 2,340 km over 14 days. The end-of-trip summary document was used directly as the basis for two blog posts. The mid-trip review flagged a tyre that needed attention — addressed same day before they continued north.
"Having the mileage tracked meant we could reference actual figures rather than estimates. The summary document saved us hours of cross-referencing our notes."
Contact Nomatrek
47 Jalan Kampung Air, 88000 Kota Kinabalu, Sabah
Mon–Fri: 8am–6pm
Sat: 9am–3pm
Professional Recognitions
Sabah Tourism Partner
Recognised by Sabah Tourism Board for quality visitor services, 2023
JPJ Compliance Verified
Fleet documentation maintained in accordance with JPJ regulations
4.7 Post-Rental Score
Average satisfaction score from renters across all packages, April–May 2025
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